Ops & RevOps
Stop Ranking Your To-Do List. Triage It Instead.
Most task lists get ranked, not triaged. Here is a three-question system that sorts any list in under a minute, plus a one-page framework for your desk.
Writing
Essays on ops, leading teams, and the work of getting things done.
Ops & RevOps
How an Agile Mindset Cut ReviewBiz Onboarding Time by 56%
How a feedback-driven, agile approach cut ReviewBiz's customer onboarding time by 56%, from 50 median days to 22, across 64 onboardings. A RevOps case study.
Agile beyond software
Agile Doesn't Mean Throwing Out the Plan
The fourth agile value is the most misread. It does not mean skip planning. Here is what responding to change really means, and how to build adaptability as a skill.
Agile beyond software
Process Is Not the Enemy of Agile
The first value of the Agile Manifesto sounds like permission to skip process. It is not. Here is how structure and agility work together to help small teams move faster.
Tools & systems
How to Choose the Right SaaS for B2B Sales and Marketing
The most common way to pick a sales and marketing tool is also the worst: starting with price. Here is how to choose SaaS by scope and the job to be done instead.
Tools & systems
How to Add Google Search to Your Internal Google Site
Google Sites has no built-in search bar. Here is a lightweight, brandable HTML snippet that adds a working Google search box to your internal Google Site in about five minutes.